This statement outlines our commitment to your privacy in relation to personal data and the processing of that data in line with the ‘GENERAL DATA PROTECTION REGULATION’ (GDPR) 2016.

Please email any questions or queries about this policy statement to:

Personal data collection:

We collect name, address, email address and telephone numbers.

We always ensure that we have a lawful basis for processing the personal data that we collect.

Your rights in respect of your personal data

You have the right to request access to your personal data, amendments to it and for it to be deleted at any time.

How we use your personal data

We will use your personal data responsibly and lawfully.

We will use your data for:

  • Maintaining a relationship with you whilst you are a customer/supplier
  • To provide information about our product or services if requested
  • Account set up and maintenance. Invoicing and payment processing
  • To generally communicate with you

Any personal data submitted by web-forms on our website is all stored securely in data centres within the EU or organisations in third countries in accordance with GDPR.

To help us to maintain the accuracy of the personal data that we hold please let us know if we hold out of date or inaccurate information about you.

Sharing your personal data

There are only a few occasions where we will share your personal data with a third party. They are:

  • Where we’re required to disclose it by law – to government bodies for example;
  • Between ourselves – for example to deal with a query that you may have;

The data controller collecting your personal data for this policy is:

Organisation: Raven Roofing and Building Supplies Ltd.
Company Registration Number: 01176915
Registered Office: Applemor House, Campbell Road, Twickenham, TW2 5BY

We use accepted standards of technology and security to protect your personal data.

How long will we keep your personal data

Records are kept for as long as they are needed to meet the operational needs of Raven Roofing and Building Supplies Ltd, together with legal and regulatory requirements.

If you would like us to delete your data and we don’t have a lawful reason to retain it you can make a deletion request by writing to us.

How you can access your personal data

You can ask us for a copy of the personal data that we hold on you by writing to us. We’ll ask you for copies of two types of approved identity to process your request (such as a passport and driving licence). You can also ask us to make corrections to data you consider to be inaccurate by writing to us.

Our website does not require you to input personal data to use it. You may however volunteer personal data such as your name and email address to request information, updates and our services. That information is required to deal with your query appropriately.

Implementation, monitoring and review.

This statement will take effect from 25th May 2018. The Directors have overall responsibility for implementing and monitoring the company ‘Privacy Policy Statement’.

This policy will be reviewed on a regular basis and may be subject to change as the Company evolves.